Benefits

Quality and Efficency

Get more quality products for your thrift store

Mercury Mail is a full-service direct mailing and donation pickup platform built specifically for nonprofits. With over 20 years of experience, we help organizations supply their thrift stores by boosting donation results through advanced targeted direct mail, donation collection and management software, and easy-to-use digital tools.

20+ Years of
Excellence

Turn Key

Our full-service mail and mapping program is turn-key, easy to start and stop, easy to use, and takes away the hassle of solicitation. Mercury Mail goes beyond traditional mailing by combining demographic targeting, custom mapping, and real-time logistics tools to ensure efficient, cost-effective donation campaigns.

Our Proven Record

Mercury Mail ensures that every mail piece counts—resulting in up to 30% more donations and much higher quality donations than conventional methods. What sets Mercury Mail apart is its all-in-one customer portal and advanced tools. This makes managing donation drives effortless. From self-scheduling for donors through QR codes, to automated address tracking and driver route optimization, every step of the process is optimized for efficiency.

PROCESS

Our Process

Create Mail Piece

Our signature yellow card features your nonprofit’s logo, donation instructions, and a receipt, supported by the thrift industry’s most effective mail and mapping program.

Access Customer Portal

Manage your program effortlessly with the custom Mercury Mail web portal-select territories, create custom maps, track data, generate reports, assign drivers, set up QR codes, and oversee stores and staff-boosting productivity so you can focus on your community mission.

Target Specific Regions of Interest

Mercury Mail targets high-potential neighborhoods by analyzing income, home value, and family profiles, while excluding unproductive areas, boosting donations by up to 30% with higher-quality contributions. Less rags. More riches.

Collect Donations

After routes are set and mail sent, drivers follow the route to collect curbside donations-no donor calls or manual scheduling needed.

DONATION TOOLS

INCREASE DONATIONS & RETAIN DONORS

QR Code

We provide a QR code that will link to websites and/or donation pages.

Allows donors to schedule pickups via Mercury Mails, and automatically records donor addresses to build a database.

Our database supports sending thank-you cards, mailers, and donation requests.

Mapping address helps target future donors more effectively.

Nextdoor Ads

Nextdoor effectively connects nonprofits with verified local neighbors engaged in community support, boosting trust and credibility. Its neighborhood focus helps reach donors who care about local impact, increasing support and donations through targeted, community-driven campaigns.

Donor Self Scheduling

A built in tool that you can use at your own convenience.

Allows donors to schedule pickups along your Mercury Mail routes, giving you the flexibility to coordinate multiple donations in the same neighborhood without extra effort.

Increases product collection and improves driver efficiency by avoiding duplicate visits.

Informed Delivery

Our complementary email campaign tool.

Targets the same recipients as your mail cards, triggering an Informed Delivery email when the mail is scanned.

Creates a digital footprint, multiple impressions, and can boost your ROI.

faq

Frequently Asked Questions

Where Do We Begin?

The first step is starting with a free consultation to determine your mail piece design needs and your target region of interest. Soon after, we will set your custom portal up.

Can We do a Test run?

We believe that in order to really see what the program capabilities are, you have to mail for about 6 weeks. We recommend 1 to 2 routes a week for the first 6 weeks to really get a true feel for the production. A single test run doesn’t give you enough data and may not be indicative or normal production.

When Can We Start?

Timelines depend on the project, but generally it takes about 3 weeks to get everything up and running.

Can't find an answer to your question?

Have further questions? Please call or email us. We would love to hear from you.

Lawrence Hendrix

Vice President Volunteers of America

We’ve been using Mercury Mail for direct marketing mailings for close to 30 years. Every few years we look around at the so-called competition and discover there is no competition. No one in the industry compares to the quality of service they provide. It’s a great partnership with which we continue to grow.

Joel Bouza

Contributions Director, PARCA (Partners &advocates for Remarkble Children & Adults)

For nearly 40 years, Parca has partnered with Mercury Mail Services to assist us with providing services to our clients. Their mailing cards, reservation system and GPS truck tracking are valuable tools that help us achieve our mission

Contact

Get in Touch

Address

14811 East 14th Street, San Leandro, CA 94578

Call Us

(510) 357-2681

Email Us

questions@mercurymail.com